Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach us and what kind of enquiries we can help with.
How to Get in Touch About Our Sweepstakes Casino Coverage
Email is the most reliable way to contact us. We read every message that comes in and try to respond within a couple of working days. If your question relates to a specific operator on our list of sweepstakes casinos, mentioning the brand name and what you were looking at helps us answer more precisely and get the right person on it faster.
We are an independent comparison resource, not a sweepstakes casino operator ourselves, so we cannot process redemptions, verify your identity, or access your account on any platform. Questions about your own balance, a pending redemption, or a login issue need to go to the operator's own support team directly.
What We Can Help With
- Questions about a specific listing — If you want more detail on how a site like Spinblitz, Casino.Click, or another operator featured here fits into our rankings, or how we describe a welcome offer, ask away.
- Corrections and outdated information — Sweepstakes casino terms, eligible states, and promotions change often. If you notice something on the site that looks out of date, we want to know so we can look into it.
- Content suggestions — If there's a topic around social casinos, Sweeps Coins, or sweepstakes casino apps you'd like us to cover in more depth, tell us what you're trying to find out.
- General feedback — Positive or critical, feedback from readers directly shapes how we prioritise updates to our reviews and comparisons.
- Responsible play concerns — If you or someone you know is finding it hard to keep sweepstakes casino play in check, mention this in your message and we will point you towards resources that can help.
What We Can't Help With
A few things fall outside what this contact page can resolve:
- Account access, verification, or redemption issues — these sit with the individual operator, not with us. Each sweepstakes casino handles its own identity checks and prize redemption process.
- Legal advice on eligibility in your state — sweepstakes casino availability varies by state and changes over time. We can point you toward general information, but we cannot tell you definitively whether a given site is permitted where you live. Always check the operator's own terms and your state's current rules.
- Tax guidance — redeemed prizes may carry tax obligations depending on federal and state rules. We are not able to give personal tax advice; a qualified tax professional or official guidance is the right place for that.
Before You Reach Out: Quick Answers to Common Questions
A few things come up often enough that it's worth covering here rather than waiting on an email exchange.
Do I have to make a purchase to play?
No. Sweepstakes casinos generally operate on a play-for-free basis, with no purchase necessary to participate or to be eligible for prize redemption. Most platforms also offer an alternative method of entry for Sweeps Coins that doesn't involve buying anything. If a listing on our site doesn't make this clear, let us know and we'll review it.
Are sweepstakes casinos legal where I live?
It depends on your state. Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money wagering, and availability is decided state by state, with some operators choosing not to serve certain states at all. Laws in this space change, so it's worth checking an operator's current eligible-states list before signing up. Our Trusted Non GamStop Casinos UK 2026 page covers a related but separate market if you're comparing options outside the US.
How do editorial ratings on this site work?
Our ratings and rankings are based on factors like welcome offers, game variety, and how straightforward the redemption process appears to be. Commission from any operator we link to does not influence where a brand sits in our rankings. If you have questions about how a specific score was reached, ask and we'll walk you through it.
What Happens After You Send a Message
Every message is read by a real person on our team — we don't rely on automated replies to stand in for an actual response. We aim to get back to you within two working days, though busier periods can occasionally push that out a little. If your enquiry needs input from more than one person on our end, we'll let you know it's being looked at rather than leaving you waiting without word.
Helping Us Keep This Page Accurate
Sweepstakes casino terms, welcome bonuses, eligible states, and redemption thresholds shift more often than most other topics we cover. If something you read here or elsewhere on the site doesn't match what you experienced on an operator's platform, telling us matters — it's one of the main ways we catch information that needs refreshing. We appreciate readers who take the time to flag it, and we follow up on every report we receive.